Support for labels, pickups, and carrier questions.

Open the shipping page, enter your shipment details, choose a carrier, and complete payment. For most carriers, labels auto-generate immediately after payment and are ready to open, download, or print. Rates marked Manual Label Needed, or labels affected by an API error, are reviewed by Inzira and emailed once ready. No account is required.

When you request a quote, choose the pick-up option and select your preferred date and time. Inzira coordinates the pickup request with the carrier, and requests placed before 12:00PM PST are generally eligible for same-day pickup. Pickup is not guaranteed and depends on carrier availability, cutoff times, location, service type, weather, volume, and operational constraints.

Inzira shows Canada Post, UPS, Purolator, and other trusted carrier options when available. The options you see depend on your route, package, and service coverage.

Shipping cost depends on the package weight, dimensions, origin, destination, carrier service, and add-ons. Inzira focuses on competitive rates with no membership or subscription required.

Yes. You can buy a label for a personal package or a one-off order. You do not need a store or business account.

Contact Inzira right away at info@inzira.ca or 778-200-5720. We can help review tracking, explain the carrier claim steps, and organize the shipment details carriers usually ask for. Signature confirmation and available coverage options are worth considering for higher-value items. Claim eligibility and outcomes are controlled by the carrier or coverage provider.

Yes. International shipping is available when an eligible carrier service is shown for the destination. Duties, taxes, brokerage, customs penalties, import charges, and border-related costs are not included in the label price unless Inzira confirms otherwise in writing.

Yes. Unused and unscanned shipping labels are refundable when the request is made within 60 days of purchase. Refunds usually take 5-10 business days to appear because of payment-processor and card-issuer timelines. Email info@inzira.ca to request the refund.

Once a label has been scanned, accepted, picked up, dropped off, or otherwise used in the carrier network, it is non-refundable. At that point the transportation service has started and carrier rules apply.

For most carriers, labels auto-generate immediately after payment and are ready to open, download, or print. Rates marked Manual Label Needed, or labels affected by an API error, are reviewed by Inzira and emailed once ready.

Try again, or text/call 778-200-5720 and we will help you manually. You can also email info@inzira.ca with the sender postal code, destination postal code, package weight, and dimensions.

After your label is created, you receive a tracking number by email. You can enter that number directly on the carrier’s own tracking page to follow the shipment in real time. If tracking stalls or looks unclear, contact Inzira with your order number. If tracking stalls or looks unclear, contact Inzira with your order number.

No. Inzira is account-free for standard shipping purchases. If you ship often and want custom pricing, you can also ask about the line of credit application process.

After pickup, the carrier re-measures and re-weighs the parcel. If the actual size or weight is higher than what was declared at checkout, the carrier can issue an adjustment charge to the payment method on file. Double-checking measurements helps avoid that, and Inzira can help review the shipment details if an adjustment looks wrong.