Support for labels, pickups, claims, and carrier questions.

Open the Create Shipment page, enter your shipment details, choose a carrier, and complete payment. After payment, Inzira receives your order, verifies the shipment details, and emails your shipping label, tracking details, and instructions shortly. No account is required.

When you request a quote, choose the pick-up option and select your preferred date and time. Inzira coordinates the pickup request with the carrier, and requests placed before 12:00PM PST are generally eligible for same-day pickup. Pickup is not guaranteed and depends on carrier availability, cutoff times, location, service type, weather, volume, and operational constraints.

Inzira primarily works with Canada Post, Purolator, UPS, and FedEx. Available options depend on your shipment details, and the quote screen shows estimated delivery dates where applicable.

Shipping cost depends on the package weight, dimensions, origin, and destination. Inzira’s rates can be up to 71% lower than walking into a carrier directly, and there is no membership or subscription required.

Absolutely! Inzira welcomes non-sellers to use the site and take advantage of the benefits.

Contact Inzira right away at info@inzira.ca or 778-200-5720. The team opens the claim with the carrier on your behalf and helps manage the process. Signature confirmation and insurance are recommended for higher-value items.

Yes. International shipping is available when an eligible carrier service is shown for the destination. Duties, taxes, brokerage, customs penalties, import charges, and border-related costs are not included in the label price unless Inzira confirms otherwise in writing.

Yes. Unused and unscanned shipping labels are 100% refundable, no questions asked, when the request is made within 60 days of purchase. Refunds usually take 5-10 business days to appear because of payment-processor and card-issuer timelines. Email info@inzira.ca to request the refund.

Once a label has been scanned, accepted, picked up, dropped off, or otherwise used in the carrier network, it is non-refundable. At that point the transportation service has started and carrier rules apply.

After payment, Inzira receives your order, verifies the shipment details, and emails your label, tracking details, and instructions shortly. If anything needs clarification, we will contact you before processing. Please check junk/spam if you do not see the email.

Try again, or text/call 778-200-5720 and we will help you manually. You can also email info@inzira.ca with the sender postal code, destination postal code, package weight, and dimensions.

After your label is created, you receive a tracking number by email. You can enter that number directly on the carrier’s own tracking page to follow the shipment in real time.

No. Inzira is account-free for standard shipping purchases. If you ship often and want custom pricing, you can also ask about the Charge Account program.

After pickup, the carrier re-measures and re-weighs the parcel. If the actual size or weight is higher than what was declared at checkout, the carrier can issue an adjustment charge to the payment method on file. Double-checking measurements helps avoid that.